Showing posts with label small busines. Show all posts
Showing posts with label small busines. Show all posts

Saturday, February 7, 2009

New Treasures!!


Hi everyone!! Stop on in and take a look at all the new goodies I posted!
It's going to be a busy weekend for me so ALL sale made today and tomorrow get a FREE pair of earrings! Just use the code: FUNWKND
I hope you find something you can live wihtout! CHeck out my sale items too! All purchased from my sale rack get a special little something in addition to the earrings!! Have a great weekend!

Friday, December 26, 2008

Reminder Post!

Breakfast is the Coolest Meal of the Day to Wear!

Hi everyone!!! I truly hope you all had a wonderful holiday! It's been so hectic lately, I barely have time to think! I will be back to regular posting on monday, but for now I just wanted to remind everyone to Change up their featured items! Christmas money means that there are people out there that will be NEW to Etsy!! and to your shop!! Change them up and good luck to you!!

Friday, December 12, 2008

Are You Getting Repeat Business? AND I'm a Featured Artist!

Bacon Necklace by MichellesCharmWorld 13.00
Don't you just loooove when your customers gush about your goodies and then COME BACK for more?? How about when they send their friends back? Be sure you are getting your customers back in the door with a few little tips from moi!
1. Business cards. USE THEM! You would be surprised at the amount of packages I get with no business cards! I buy a lot (shop-a-holic) and that means I am getting 3 or 4 packages a day in the mail, I can't remember where everything is coming from!


2. Turn your business card around, see that blank spot on the back? It's begging to be used! write a discount on it, free shipping, free earrings, 5 dollars off! Something!! Remember to keep track of your discounts! Remember my post on this?


3. Send an extra card AND discount and write: FOR A FRIEND! And let them know that if a friend (different address and username) THEY also get something free!


4. Labels or Stickers. Put them on all of your packaged goodies, baggies, tissue paper, whatever you use! Make sure they see your shop name enough to remember it!

5. Shop stamp! Stamp your packages with something that has your logo on it. I've gotten 1 order (only 1, but heck it's 1 more that I wouldn't have!) from a post office employee! She knew I came in every day and knew there had to be something good in the envelopes and she said she loved my pieces I wore to the post office, so she wrote down the shop from the stamp, shopped and bought! STAMP the inside of your boxes too! I've had one sale from someone that bought something that had bought something from me and re-used the box! (Confusing I know).

6. Have a newsletter that people can sign up for and be sure to not spam them, have it come out once a month! Put pics of some of your hot items, a discount coupon and your shop news! Some highlights and what you are working on next. Offer EXCLUSIVE pieces to these people!


7. In one of your reply emails updating on their shipping let them know about your newsletter and offer a sign up sheet for them to sign up and get exclusive customer discounts!


8. EXCELLENT customer service. Acknowledge their order,let them know when you plan on shipping it out and try and leave feedback in a timely manner. Remember my post on this?


Wafer Cookie Earrings by MichellesCharmWorld on Lollishops 6.00



Don't forget to check out the Lollishops Blog this weekend! I'm the featured seller! I will let you know tomorrow in a teeny tiny post if I finally got any sales in my Candy Colored Lollishop Paradise. Remember, I have one heck of a rockin' goodie bag for anyone that purchases from my Lollishop today! Remember ALL my prices on Lollishops have shipping included in them, NO extra charges here!!

Saturday, November 22, 2008

Relist, Renew, Repeat...

Present Stack Ring by MichellesCharmWorld 7.00



Ahhh....the mountains of items appearing on e-commerce sites such as Etsy and the like are making it harder and harder to get noticed! Right? Every sale is like a big present! I subscribe to the old method of promote, promote, promote. I have 1100 sales I think and i've been on Etsy a bit over a year now. I hang out in the forums to help people, promote my blog and read other blogs. I don't go there to make sales. I like making friends and chatting with people.




I figure it's my job to bring people to me, Etsy gives me a place to park and that's it. It's like when I rent a building for my B&M store. The landlord is not responsible for bringing my customers in, I just have to respect the place I am renting and not get rowdy or out-of-hand (darrrn). I promote my shop and my shop only. Greedy? Yes, I think so, but i'm working to bring them in, so I better reap the results! haha! They will find other shops once they've stepped in my doors.
Etsy Button by BauerDesigns 1.00

I always wear a piece of my jewelry, even if it's just a pair of earrings. I carry business cards with me and i'm on the hunt for an Etsy badge to have on my purse too. If people like something enough they will ask. It's happened so often, i've sold jewelry from around my neck to the gas station attendant! A ring on my finger to a lady at the mall shopping for a birthday present! I always keep a Crown Royal bag in my purse full of sample pieces and little organza bags. It's a mini gift shop in my purse! (could be because I carry around a bag the size of a small country since it doubles as a diaper bag too!).


I put up signs and business cards whenever I pass a bulletin board. (yup I have a small pack oftacs in my purse too! It's like a magic bag). I know my niche market and put up information where they are most located. I throw home parties inviting NEW people to my home about twice a year, from those parties I offer incentives for people to book a party with me in their home. At parties, I have a raffle and on the entry forms I have a little box to check if they would like to be on my mailing list. I ALWAYS offer incentives to buy more (buy 2 get 1 free kind of deals). The back of my business cards have coupons for return visits. I offer little secret codes around places for people to get extra goodies. (check out Coupon Corner over there<-----). All of my packaging at parties has my branding information on it. Even if it's just a stamp or a sticker.



Online it's a whole other ballpark. To get a piece of the random, accidentally stumbled on Etsy customer, I have to have: a dynamic product. No ifs ands or buts about it. It has to catch someones eye and make them do a double take. Make them wonder if in fact that was just a Scrabble tile they saw. We have one little window of opportunity to get that click and are you getting it?




I like to think of the search pages as windows. Forget your longer than ever Ebay like title:Scrabble initial tile custom personalized brown square letter abcdefghijklmonpqrstuvwxyz alphabet adjustable ring one size fits all funky cool lolita rockabilly geeky girl funky ring. Those are just total turn offs and make a person dizzy! You don't even have to get too creative. I usually just say Initial Me Scrabble Ring or Girly Bow Scrabble Ring. Simple, Sweet! Why?

Because alot of people are not looking at your title. They are WINDOW shopping. They look at the windows (your photo) as they scroll down and they want something to STAND OUT at them. Even if it's not what they had in mind, if it jumps out and makes them think, you've got them. As you stroll a downtown area on vacation, do you look at the names of the stores or what's in the window? Get their click!

Now, get unburied from the back of those category pages and set a budget that your sales can handle. I set a budget of about 3.00 a day in relisting and renewing. I build the price of renewals into the price of my item. So my advertising budget comes from there. I do it at 3 different points in the day to spread the love all around. I try and keep interesting and unique pieces and also ones that are about to expire in all my promos. put them on signs, use them in my blog, promote them on twitter, that sort of thing! I could go on and on with more tips, because I like to chatter on, but i'm sure i've only told you all what you already knew! It's just a memory jogger! If you would like any other tips let me know!


Try a no-holds barred critique. Sometimes you need to hear the fluff about how cool your shop is when you are feeling down, but when it's time to bring in the sales....well then it's time to get real and take the critiques. Sometimes they hurt and sting, but they also could help. It's so easy to come up with excuses when someone offers a critique, but remember if you asked for it, just take it in stride and maybe change it up! I still have to work on my photos, I get told that alllll the time, and yet here I am blogging instead! If I worked on them, I'm sure I could sell more. I should look into a class at the college or the studio down the road! Food for thought on an early saturday morning...











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